Contact CA

Contact Technical Support

For your convenience, CA provides one site where you can access the information you need for your Home Office, Small Business, and Enterprise CA products. At http://ca.com/support, you can access the following:

• Online and telephone contact information for technical assistance and customer services
• Information about user communities and forums
• Product and documentation downloads
• CA Support policies and guidelines
• Other helpful resources appropriate for your product

Provide Feedback

If you have comments or questions about CA product documentation, you can send a message to techpubs@ca.com.

If you would like to provide feedback about CA product documentation, complete our short customer survey, which is also available on the CA Support website, found at http://ca.com/docs.

CA ARCserve D2D Support Links

Support Links for CA ARCserve D2D:

CA Support Online offers a rich set of resources for resolving your technical issues and provides easy access to important product information. With CA Support you have easy access to trusted advice that is always available. The following links let you access the various CA Support sites that are available to help you:

• Understanding your Support

  This link provides information on maintenance programs and support offerings, including terms and conditions, claims, service-level objectives (SLO), and service hours.

  https://support.ca.com/prodinfo/d2dsupportofferings

• Registering for Support

  This link takes you to the CA Support Online registration form which is used to activate your product support.

  https://support.ca.com/prodinfo/supportregistration

• Accessing Technical Support

  This link takes you to the One-Stop Product Support page for CA ARCserve D2D.

  https://support.ca.com/prodinfo/arcserved2d